This was just what I needed. Triple Moisture Replenishing Conditioner was so thick I couldn't get any of it out of the bottle, no matter what I did. The customer service person suggested the pump and it was just the ticket! The first pump he sent wasn't packed correctly and arrived with a bend/crack in the middle. I reported it and Tgin quickly sent me a replacement, properly padded in a box. I can now use my conditioner.