It’s important to notify Zip to avoid a late fee if your payment method is not up-to-date. Payments are automatic, however, Zip charges late fees in certain instances, such as if your payment cannot be processed because your debit card account has insufficient funds or your credit card is no longer valid. For more information on late fees, please see Zip’s help page.
If your payment is denied in error, you can contact Zip Support by submitting a request at https://help.us.zip.co/hc/en-usÂ